Shipping information

Below is a list of shipping rates and delivery times by country. After shipment, you will receive an automatic e-mail with Track & Trace code that will show you on which day your order will be delivered.

Prices are including 21% VAT. Delivery times apply after receipt of payment. Around holidays, delivery times may vary.

Netherlands

Standard packages: €7.95

Large packages: €14.95

Large packages: €59.95

Processing and delivery time*: 2 to 3 working days

Belgium

Standard packages: €11.95

Large packages: €19.90

Pallet shipment: €89.50

Processing and delivery time*: 3 to 5 working days

Germany

Standard packages: €11.95

Large packages: €19.95

Pallet shipment: €185

Large pallets: €370

Processing and delivery time*: 4 to 5 working days

We also deliver to the following countries:

Luxembourg, Austria, Czech Republic, Denmark, France, Hungary, Poland, United Kingdom, Estonia, Finland, Latvia, Lithuania, Portugal, Slovakia, Spain, Sweden, Bulgaria, Greece, Ireland, Italy, Croatia, Romania, Slovenia, Norway, Switzerland.

In the shopping cart, shipping costs are automatically calculated based on number of products and weight.

Worldwide

We can ship orders worldwide! Shipping costs are on request. Simply send your order by e-mail to: [email protected]

Returns

Not satisfied? Money back!

You can return your ordered, unused and undamaged items in their original packaging within 30 days. Follow the instructions to submit your return:

1. Click on the link below to "The Returns Portal".
2. Fill in the return form, print it out and attach it to the package.
3. Go to the post office and return the box to the address indicated on the return form.
4. The cost of the return shipment is to be borne by the purchaser.

After you have shipped your return, you will receive a delivery note with a tracking code. Please keep this delivery note as proof of shipment. Once we have received your returned items, we will usually process them within 2 working days. It will take up to 14 working days to process your refund. Please check the track and trace code to make sure your return is on its way. Have the 14 working days passed? Then please contact our customer service department at [email protected].

 The Returns Portal